Your customers use credit or debit cards more than any other payment method. As the reliance on cards increases, so do the chances of card data getting into the wrong hands. Thieves attach skimming devices to fuel pumps, ATMs, self-checkout kiosks, and other point-of-sale units.
Skimming can happen anywhere and, when it does, customers not only lose access to their money, they lose faith in the company that allowed it to happen.
The manager version of our Skimming Prevention & Detection course covers all the basic information of the employee course as well as critical information about managing an anti-skimming program. Managers have an even greater responsibility to protect customers and the business from skimming fraud.
Key components covered in this online skimming prevention course include: manager’s responsibility in skimming prevention, how to follow up with employees on anti-skimming training, press and customer concerns about a skimming incident, cooperation with local law enforcement agencies, and recovery after a skimming incident.
