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Scammers will say anything to cheat people out of money. Some seem very friendly — calling you by your first name, making small talk, and asking about your family.
RTO's phone scams module teaches employees how to recognize and handle phone scams, specifically involving prepaid credit cards and gift cards.
Several examples are provided of how scammers attempt to solicit information needed to commit fraud. Employees will learn what a phone scam may sound like and how to respond
In addition, your employees will gain a clear understanding of the impact that phone scams have on your business.
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