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Achieving customer service excellence is a goal for all convenience stores. This training workshop covers important customer service skills convenience store employees need to provide exceptional service and create customer loyalty.

Please Note: Our single view selections are priced for a one-time view, and do not include any learning management capabilities. Log-in credentials will be provided via email upon receipt of authorized payment.

Guest Service

Providing exceptional customer service to guests.
Phone Etiquette Training for C-Store Employees_THUMBNAIL
There is only one chance to make a positive first impression.
Online Problem Solving Training_THUMBNAIL
Handling customer issues skillfully can turn a negative situation into a positive one.
Returning Customer?
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